Terms of Service | CEvident

1. Agreement to Terms

By accessing or using CEvident ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Service Description

CEvident is a software-as-a-service platform that helps dental professionals track continuing education (CE) requirements for state licensing compliance. The Service is provided by CEvident.io (operating as CEvident) ("Company", "we", "us", or "our").

Important: CEvident is a tracking and organizational tool only. It is not a credentialing authority, state dental board, or regulatory agency. Final responsibility for compliance with state CE requirements remains solely with the licensee. We do not guarantee compliance, certify CE completion, or issue any form of credential.

State requirements can change. Continuing education requirements are set by individual state dental boards and may change at any time without notice to us. While we make reasonable efforts to keep our requirement data current, we cannot guarantee that the rules displayed in the app reflect the most recent state board requirements. You must verify your specific requirements directly with your state dental board before relying on our calculations for renewal decisions.

3. Account Registration

To use the Service, you must register for an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Maintain the security of your password
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use

4. Subscription and Billing

4.1 Subscription Plans

7-Day Free Trial: New users receive a 7-day free trial of the Personal plan. During the trial, you have full access to CE entry tracking, document uploads, and audit-ready exports. After the trial period ends, a paid subscription is required to continue using the Service.

Current paid plans:

Personal: $29/month or $290/year — 10 exports/month, 1 GB storage
Practice: $99/month or $990/year — unlimited exports, up to 5 users, 10 GB storage, compliance tracking
Enterprise: Custom pricing — contact us for large practices and DSOs

Pricing is subject to change. Current pricing is always displayed on our pricing page.

4.2 Auto-Renewal (California ARL Compliance)

IMPORTANT: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

Renewal Terms:

Your subscription will automatically renew for the same period (monthly or annual)
The renewal will occur at the same price as your current subscription
You will be charged automatically using the payment method on file
We will send you an email confirmation at least 3 days before each renewal

How to Cancel: You can cancel your subscription at any time from your account settings or by contacting us at support@cevident.io. Cancellation takes effect at the end of your current billing period. You will continue to have access until the end of the period you have paid for.

4.3 Payment

Payments are processed securely through Stripe. We do not store your payment information. By providing payment information, you authorize us to charge your payment method for all fees due.

4.4 Refund Policy

We offer a 7-day money-back guarantee for first-time subscribers only. After 7 days, refunds are handled on a case-by-case basis for service failures. To request a refund, contact us at support@cevident.io.

Renewals are not eligible for refunds except in cases of service failure. See our Refund Policy for details.

5. Refund Policy

7-Day Money-Back Guarantee: First-time subscribers may request a full refund within 7 days of initial subscription purchase, no questions asked.

After 7 Days: Refunds are handled on a case-by-case basis for service failures. Contact support@cevident.io to request a refund.

Renewals: Renewal payments are not eligible for refunds except in cases of service failure.

6. User Responsibilities

You are responsible for:

Maintaining the accuracy of your CE entry data
Verifying compliance with your state's requirements
Keeping your account information up to date
Not sharing your account credentials
Complying with all applicable laws and regulations

7. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. The Service is designed for licensed dental professionals (dentists, dental hygienists, and dental assistants) in the United States.

8. Intellectual Property

The Service, including its original content (excluding user-generated content), features, and functionality, is and will remain the exclusive property of CEvident.io (operating as CEvident) and its licensors.

Your content: You retain ownership of all CE entry data, uploaded certificates, and other content you submit to the Service ("User Content"). By submitting User Content, you grant us a limited, non-exclusive license to store, process, and display your content solely for the purpose of providing the Service to you. We will not use your content for any other purpose without your explicit consent.

Trademarks: "CEvident" and the CEvident logo are trademarks of CEvident.io. You may not use our trademarks without prior written permission.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability, fitness for a particular purpose, or non-infringement
Warranties that the Service will be uninterrupted, secure, or error-free
Warranties regarding the accuracy, reliability, or completeness of compliance calculations
Warranties that compliance status is guaranteed or accurate

Important: We do not guarantee compliance with state CE requirements. Final responsibility for compliance remains with the licensee. You should verify all requirements with your state dental board.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless CEvident.io (operating as CEvident) and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or relating to your use of the Service, violation of these Terms, or violation of any rights of another.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

You may cancel your subscription at any time. Upon cancellation, you will continue to have access until the end of your current billing period. After that, your account will be converted to read-only access for 90 days, then permanently deleted.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Illinois, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by email or by posting a notice on the Service. Your continued use of the Service after such notification constitutes acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@cevident.io

Address: Online business - no physical location. For legal correspondence, contact support@cevident.io